System Outages

Title (click for details)LocationIssue StartedLast Update

Internet (Wired/Wireless) and Phone Service Intermittent [Resolved]

33 Beekman St. Saturday, October 13 10:24 PM Saturday, October 13 11:58 PM
Resolved on Monday, October 15 11:25 AM The issue affecting Internet (wired/wireless) and phone services at the 33 Beekman residence hall on the NYC campus has been resolved.  Thank you for your patience and cooperation.
Update from Sunday, October 14 1:40 AM Internet and phone services are back up and we are continuing to work with our vendor on a final resolution.

SERVICES AFFECTED: Internet (Wired/Wireless) services

WHAT IS THE INCIDENT: We are currently experiencing intermittent outages affecting Internet and phone service at 33 Beekman St. We are aware and investigating at this moment. Thank you for your patience and cooperation.

Scheduled Maintenance

Title (click for details)LocationStart Date/TimeEnd Date/Time

Banner Maintenance

Sunday, October 14 4:00 AM Sunday, October 14 10:00 AM

WHAT IS HAPPENING: The Banner Production Database  will be unavailable while we perform Financial Aid upgrade.

WHY IS THIS OCCURRING:  This work  is necessary to perform an upgrade to the Financial Aid module.

SERVICES AFFECTED: Banner Production Database (Banner INB and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

Server Maintenance

Thursday, October 18 8:00 PM Thursday, October 18 11:59 PM
[POSTPONED]: The Server Maintenance originally scheduled for Thursday, October 11th has been postponed to Thursday, October 18th from 8:00PM – 11:59PM.

WHAT IS HAPPENING: There will be outages on all University-wide systems as we apply critical system patches.  The downtime on each server will be minimal (15 minutes) during this period.

WHY IS THIS OCCURRING:  Applying security patches to all servers

SERVICES AFFECTED: Listserv, Portal, Web File Storage, Personal web pages, and applications on Appsrv. Special Note: Banner and Blackboard will not be affected.

Recurring Maintenance

Blackboard Learn - Daily Morning Maintenance

Monday-Friday, 6:45 AM - 7:30 AM

Blackboard Learn - Weekly Maintenance

Sunday, 4:00 AM - 4:30 AM

SASSERVPROD and RePortal - Weekly maintenance

Monday, 7:00 AM