System Outages

Title (click for details)LocationIssue StartedLast Update

Mobile devices synching to Pace email [Resolved]

Tuesday, January 16 11:30 AM Tuesday, January 16 1:14 PM
Resolved on Thursday, January 18 3:30 PM The issue affecting mobile devices (e.g. cell phones) not synching to Pace email has been resolved.  Thank you for your patience and cooperation.
Update from Wednesday, January 17 2:45 PM Our technicians have been updating affected servers and monitoring performance, and Pace email appears to be synching normally on mobile devices again.  They will continue to update and monitor all systems.
Update from Tuesday, January 16 5:00 PM Our technicians are still working on resolving the cause of the issue.  Thank you for your patience and cooperation.

SERVICES AFFECTED: Mobile devices synching to Pace email

WHAT IS THE INCIDENT: Some users are currently experiencing an issue affecting mobile devices (e.g. cell phones) not synching to Pace email.  We are investigating the issue and working to get it resolved as soon as possible.  Thank you for your patience and cooperation.

Scheduled Maintenance

Title (click for details)LocationStart Date/TimeEnd Date/Time

Blackboard Maintenance

Saturday, January 20 12:00 AM Saturday, January 20 4:00 PM

WHAT IS HAPPENING: During this time, Blackboard technicians will be performing necessary updates to the Blackboard Learn system (blackboard.pace.edu).  While no interruptions are expected, it is possible users may briefly experience intermittent connectivity to the Blackboard system.

SERVICES AFFECTED: Blackboard Learn (blackboard.pace.edu).

Recurring Maintenance

Blackboard Learn - Weekly Maintenance

Friday, 2:00 AM - 6:00 AM

SASSERVPROD and RePortal - Weekly maintenance

Monday, 7:00 AM

General IT Maintenance Window

Sunday, 4:00 AM - 10:00 AM

Windows Updates - Desktops/Laptops
Computers that are on will receive updates; Reboot required

Second Tuesday of each month