Current Issues View Previous Issues

  • Server Issues: 7/23/14

    Wednesday, July 23 11:00 AM

    Resolved - Wednesday, July 23 11:30 AM All servers are up and running.  We are continuing to monitor the systems and services.  Thank you for your patience and cooperation.

    We are currently experiencing issues with some of our servers.  We are working to resolve those issues.  Please check back for updates.  Thank you for your patience and cooperation.

  • Westchester Wireless Issue

    Westchester Campuses

    Friday, July 18 9:55 AM

    Updated - Friday, July 18 4:00 PM We continue to work with our wireless vendor and have made some progress in resolving the wireless access issue.  However, access may still be intermittent due to a random authentication issues.  We continue to troubleshoot. Please check back for updates.  Thank you for your patience and cooperation.

    There is a hardware issue affecting all wireless users in our Westchester Campuses. We are working with our vendor to resolve this as soon as possible. Thank you for your patience and cooperation.

  • (NY - 163 William St.) Network Outage Issue (6/13/14)

    163 William St.

    Friday, June 13 9:02 AM

    Updated - Monday, July 21 11:22 AM In working with our service provider, we will be performing maintenance work this week to address the existing issue at this location.  See the maintenance details under the Planned Downtime section below.  Thank you for your patience and cooperation.

    Updated - Friday, June 20 8:52 AM We continue to work with our service provider to identify the root cause of the issue. During this time, service may be intermittent or unavailable. Thank you for your patience and cooperation.

    Updated - Friday, June 13 11:47 AM We have worked with our service provider to stabilize the Internet connection. They are still working to determine the root cause of the problem. During this time, service may be intermittent or unavailable. Thank you for your patience and cooperation.

    show more updates

    Due to an issue with our service provider we are experiencing an interruption in network connectivity in our 163 Williams St location. We are working to resolve the issue and will provide updates as they become available. Please check back for updates. Thank you for your patience and cooperation.

  • Blackboard Known Issue: Courses not being displayed in "My Courses" section

    Friday, May 30 12:12 PM

    There is a known Blackboard bug that affects the courses displayed within the "My Courses" box.  This issue is currently affecting users who have access to more than 99 courses on Blackboard, but all users should be mindful to ensure that their courses are being displayed. If you cannot properly find a course in the "My Courses" box, please click the link at the bottom of the box that says 'See More Courses'.  This will bring you to a page that says Browse My Courses and offers you a search area.  Please switch the first option from "Course Name" to "CourseID", leave "Contains" as is, and then enter the course CRN in the last box and hit "GO".  This will bring up your course and you will be able to access it this way. 

    There is no fix for this issue as of yet but Blackboard is working on a resolution.  Please use this workaround and contact the ITS Help Desk if you have any questions.  Thank you and we apologize for the inconvenience.

  • Student Email Migration from Google to Exchange

    Friday, October 04 4:02 PM

    Updated - Monday, April 21 10:15 AM ITS is manually moving remaining student accounts from Google to Exchange.  Students will be notified via email when their accounts are ready to be migrated.  Please follow the instructions listed in the email.

    Please note: Students are still able to use the Early Migration Opt-In Tool during this time.

    For further information and/or updates, please continue to check the Student Email Migration to Outlook Exchange website.

    Updated - Wednesday, January 29 10:56 AM ITS would like to remind all students that we will be transitioning Pace student email accounts from Google Apps (https://google.pace.edu) to Pace’s Microsoft Exchange email system (https://email.pace.edu).   An initial email was sent to all students on Wednesday, October 2nd to summarize the migration.

    We are strongly recommending that students take advantage of the self-migration tool that is listed below by Sunday, March 16th.  After this date, ITS will manually begin moving student accounts.  Students will be notified via email when their accounts are ready to be migrated.  Please follow the instructions listed in the email.  For further information and/or updates students can reference our Student Email Migration to Outlook Exchange website.

    Prior to initializing the migration, there are a few steps users can take to ensure the migration process occurs without issues.

    - Step 1: Check to make sure you have IMAP enabled within your Pace Google settings.
    - Step 2: Search your mailbox folders for any emails from ‘Orgsync (orgsync.com)’ and ‘livingsocial.com’ and then delete them.  Also make sure to empty your Trash folder when finished.
    - Step 3: If the events in your calendar are not critical, clear the entire calendar prior to starting the migration..  Instructions for how to do this can be found here.

    Where can I go for more information or help on the migration?

    - Student Email Migration to Outlook Exchange website
    - Student Outlook Exchange Migration FAQs website
    - To set up your Blackberry, Droid, iPhone, or Windows Mobile device visit: Mobile Phone Setup Reference 

    show more updates

    We have begun the process of transitioning Pace student email accounts from Google Apps (https://google.pace.edu) to Pace’s Microsoft Exchange email system (https://email.pace.edu).  There is a tool in place, available at http://www.pace.edu/goexchange that will allow you to schedule your account migration from Google to Exchange at your convenience.  It may take several hours or a couple of days for the migration to be completed, depending on the size of your account and the volume of accounts queued for migration.  For additional information on this initiative visit either Student Email Migration to Outlook Exchange or Student Outlook Exchange Migration FAQs.  Thank you for your patience and cooperation.

  • Spam Alert

    Thursday, December 13 2:13 PM

    Updated - Monday, July 21 11:11 AM You may see a message claiming to be from a Pace University student, faculty, or staff member, or signed as 'Pace Systems Admin' with the subject line,  'Help Desk' stating that your email mailbox has exceeded its set limit(s), and asking you to click on the provided link to validate your account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Friday, July 18 2:20 PM You may see a message claiming to be from the 'ITS Service Team' with the subject line,  'RE: Help Desk' stating that they are instituting routine email account maintenance, and asking you to click on the provided link to log in and upgrade/update your account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Wednesday, July 09 10:32 AM You may see a message from a 'Lisa Schmidt [mailto:LSCHMIDT@kumc.edu]' with the subject line,  'RE: ITService-Department Authenticated Notification#' stating that some evaluations have been assigned to you, and asking you to click on the provided link to log in and complete the evaluations. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, July 07 10:38 AM There is a recent message circulating with a subject line of “Account Update From ITS Department” indicating that there were illegal attempts on your mail account.  There is a link in the body of the message asking you to reset your password. THIS IS SPAM. Please DO NOT reply, click on any links, or send information to the address listed.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Thursday, July 03 2:21 PM There is a recent message circulating with a subject line of “RE: Faculty, Staff and Student Mailbox Update !” indicating that the user's mailbox is almost full.  There are links in the body of the message offering a service called "Evault" to help save space. This message may closely resemble a familiar note from ITS, however, this specific message is not sanctioned by Pace ITS.  THIS IS SPAM.  Please DO NOT reply, click on any links, or send information to the address listed.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Tuesday, June 17 3:01 PM There is a recent message circulating with a subject line of “Emergecy Email!” indicating that users accounts will be closing down due to security reasons.  It is asking our users to send additional account information to an email address.  THIS IS SPAM.  Please DO NOT reply or send information to the address listed.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, June 16 1:37 PM You may see a message from a Pace user or the 'Help Desk' with no subject line telling you that your mailbox has exceeded the 200MB size limit, and asking you to click on the provided link to validate your account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Wednesday, June 04 11:10 AM You may see a message from a Pace user or the 'Help Desk' with the subject line, 'Dear Email User,' telling you that your mailbox has exceeded one or more size limits set by your administrator, and asking you to click on the provided link to validate your account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Tuesday, May 27 11:53 AM You may see a message from a Border Patrol user with the subject line, 'YOUR ATM VISA CARD PAYMENT ON-HOLD BY US CUSTOMS' asking you provide additional personal information for a Nigeria payment. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Friday, May 23 9:26 AM You may see a message from 'hienmai@vnanet.vn' with the subject line, 'Re-Your password will expire in 4 Days' asking you to click on the provided link to validate your e-mail. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Wednesday, May 14 3:56 PM You may see an email in your Inbox claiming to be from the 'Pace University' with the subject line, 'Termination of Account' asking you to click on a link to reactivate your mailbox. 

    This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder

    Updated - Monday, May 12 10:47 AM You may see an email in your Inbox claiming to be from 'IT Support' with no subject line, stating that your mailbox has exceeded the limit of 200MB and that you will be unable to send or receive new emails.  You are then asked to click on a link to validate your e-mail. 

    This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder

    Updated - Friday, May 09 11:25 AM You may see an email in your Inbox claiming to be from the 'IT-service Desk' with the subject line, 'Please Update your Password' stating that your password will expire in 4 days and asking you to click on a link to validate your e-mail. 

    This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder

    Updated - Tuesday, May 06 9:37 AM You may see an email in your Inbox from a Pace email account with the subject line, 'Dear Account Owner' telling users that you need to click on a link to upgrade your account to Outlook Web Apps 2014. 

    This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Thursday, May 01 9:15 AM You may see an email in your Inbox from a Pace email account with the subject line, '<no subject>' telling you that your account has exceeded the limit of 200MB and you need to validate your account for a space upgrade. It asks you to click on a link to upgrade your account.

    This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Tuesday, April 29 10:41 AM You may see an email in your Inbox from ‘[mailto:webmail.unit@mail.ru]’ or 'Web Admin' with the subject line, 'Web Admin E-mail Notification'. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, April 28 10:24 AM You may see an email in your Inbox from ‘Garcia, Maria C [mailto:mcg1003@sru.edu]’ or 'IT Department, Microsoft Corporation' with the subject line, 'General web-mail maintenance'. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, April 21 10:03 AM You may see an email in your Inbox from 'bbrown@montclair.k12.nj.us' with the subject line, 'Please update Your Password'. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Friday, March 14 2:23 PM You may see an email in your Inbox from 'Mail Account Service Team Management' with the subject line, 'UPG', stating that your account has been upgraded to 4 GB and requesting that you click on a provided link to validate the account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Friday, March 07 11:46 AM You may see an email in your Inbox from 'Visa/Master Inc [mailto:wildlife.society@students.ittralee.ie]' with the subject line, 'Your e-Statement Review is now ready', requesting that you click on a provided link to check and confirm that is up-to-date. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, February 10 10:24 AM You may see an email in your Inbox from 'Pace University Maintenance Department' with the subject line, 'Unflagged Your Account', requesting that you click on a provided link to unflag ('unflagged') your account. This is spam. Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Tuesday, February 04 11:35 AM You may see an email in your Inbox from 'Support <whitej5@sage.edu>' with the subject line, 'Your Email Account', requesting that you click on a provided link and complete a form with your information, or your webmail account will be suspended.  This is spam.  Do not click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Thursday, January 30 9:22 AM You may see an email in your Inbox from a Pace colleague with a blank subject line, indicating that your account has been upgrade 4GB space.  This message is claiming to be from a Mail Account Service Team Management but is showing the from address from a possible Pace employee. 

    This message is spam.  Do not click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Monday, January 27 11:46 AM You may see an email in your Inbox from:

    -'McCorry, Anna Maria' with the subject line, 'Service', indicating you need to upgrade our email account for more space.
    -'Nuria Lastra-Calvo [N.Lastra-Calvo@lboro.ac.uk]' with the subject line, 'RE: Faculty & Staff Account Upgrade', warning you of an issue with your account. 

    These messages are spam.
      Do not click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Thursday, January 23 10:07 AM You may see an email in your Inbox from 'Jones, Michelle [JonesM@roanstate.edu]' with the subject line, 'RE: Help Desk, Faculty/Staff/Student/Employee/Admin Warning!!!', warning you that your mailbox is full.  This is spam.  Do not click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Wednesday, January 15 2:33 PM You may see an email in your Inbox from 'Apple [mailto:service@intl.Apple.com]' with the subject line, 'Please verify the email address accociated with your Apple ID' (notice that "accociated" is misspelled), which is claiming to be from Apple Customer Support, and is requesting that you click on the provided link to verify your email address for your Apple ID.  This is spam.  Do not click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

    Updated - Tuesday, January 14 9:15 AM There is an email currently circulating that claims to be from the “IT Service Desk” with the subject “information” and the from address of “ITMS [netsol@rossetti.com.br]” that mentions an email account space upgrade. It asks that you click on a link to verify your account upgrade.This is a SPAM email.  Do not click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    Updated - Wednesday, November 20 4:41 PM You may see an email in your Inbox from the 'Wire Transfer Dept [mailto:info@msksuv.com] ', which mentions an alleged Letter of Authorization received by the sender that grants a named individual in the letter permission to receive payment in your name, while you are hospitalized. The email includes an attached ID, which you are asked to open for verification.  This is spam.  Please delete from your Inbox and Deleted Items folders.

    Updated - Thursday, November 07 4:14 PM You may see an email in your Inbox from the 'SYSTEM ADMIN [mailto:biuro.itar@itarsilver.pl] ', stating that you need to update your mailbox quota by clicking a link in the email.  This is spam.  Please delete from your Inbox and Deleted Items folders.

    Updated - Friday, November 01 4:40 PM You may see an email in your Inbox from 'Webmail [mailto:preethy@wayne.edu] ', stating it needs to carry-out a maintenance process to your maibox account and you need to copy and paste the link into a web browser to prevent your mailbox from being deleted is currently circulating.  This is spam.  Please delete from your Inbox and Deleted Items folders.

    Updated - Friday, October 25 12:55 PM You may see an email in your Inbox from 'Sterling Holdings Co. LTD', asking users to click on their link to view their products. This is spam. Please do not reply or click on any links.

    Updated - Wednesday, October 23 11:06 AM You may see an email in your Inbox claiming to be from 'Admin/Email Support', stating that your email account may be frozen as a result of unusual activity and you need to click on a link in the email to verify and protect the account. This is spam. Please do not reply or click on any links.

    Updated - Tuesday, October 01 3:35 PM You may see an email in your Inbox claiming to be from the 'IT Help Desk/Webmail System', stating that you have exceeded your allocated storage limit, or that "irregular" action has been detected in your email system, and so you will not be able to access your account and/or send or receive new emails until you upgrade your quota or verify your account by clicking a hyperlink in the email.  This is spam.  Please do not reply or click on any links.

    Updated - Monday, September 30 4:46 PM You may see an email in your Inbox claiming to be from Amazon.com with the subject, 'Your Amazon.com order #...', which informs you of an order that will be shipped soon, and which provides you with a hyperlink and/or attachment to view more details once you click on either one.  This is spam.  Please do not reply or click on any links.

    Updated - Wednesday, September 25 2:55 PM You may see an email in your Inbox claiming to be from the 'IT Service Desk', asking you to verify your account as part of a system upgrade by clicking a hyperlink in the email.  This is spam.  Please do not reply or click on any links.

    Updated - Friday, September 20 10:15 AM You may see an email in your Inbox claiming to be from 'VerizonWireless.com' or may receive an automated telephone call stating that you will receive a credit or discount if you log onto 'www.vzw665.com'This is spam.  Please do not visit this website and do not reply or click on any links.

    Updated - Wednesday, September 11 3:47 PM You may see an email in your Inbox claiming to be from 'eFax.com' with the subject of 'eFax message from...', Which prompts you to click on a link to view a fax document you have received.  This is spam. Please delete and do not reply or click on any links.

    Updated - Thursday, August 29 10:11 AM You may see an email in your Inbox claiming to be from 'Blackboard [alerts@blackboard.com]' with the subject of 'New Course Form', Which prompts you to click on a link to view an important Blackboard course form.  This is spam. Please delete and do not reply or click on any links.

    Updated - Tuesday, August 20 10:37 AM You may see an email in your Inbox claiming to be from the Help Desk Administrator, which states that you have exceeded your storage limit and must click on the link provided to update your quota and prevent your email account from being suspended or deleted.

    There is also another email claiming to be from another Help Desk Administrator saying that your email account may have been compromised and will be blocked/closed, unless you click on the provided link to reset your password immediately.

    There is also a 3rd email with the subject of "Validate User" from a"amkotsog@acci.gr" that is saying there is an issue with your PACE WebMail.  This is NOT a valid email.

    These emails are SPAM.  Please DO NOT click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.

    For more information on spam do’s and don’ts and reported spam emails, please visit the Spam Alert page.

    Updated - Wednesday, June 26 9:35 AM A recent spam message from "PACE Alerts [alerts@pace.edu]" with the subject title "Your Profile Update" is currently circulating.  This is spam.
    Please delete and do not reply or click on any links.

    Updated - Wednesday, May 22 9:30 AM A recent spam message from "Edu Email Center [alabaika@unilag.edu.ng]" with the subject title "Email Box Exceed Limit" is currently circulating.  This is spam.
    Please delete and do not reply or click on any links.

    Updated - Monday, May 13 5:26 PM This is a reminder to the campus community to be vigilant in what emails you open and what links you click on.  There was a recent email that appears to have been sent out from a community member that encouraged recipients to view a document that was posted to Google Docs.  Unfortunately, the link did not go to Google Docs and actually redirected to a malicious website which could cause your computer and or account to become compromised.  If you received this message or a similar message please simply delete it.
     
    If you actually clicked on the link, please contact the ITS Helpdesk at (914) 773-3333 (pacehelpdesk@pace.edu) or online at http://help.pace.edu.

    Please be aware that spam e-mail may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies.  READ MORE…

    Updated - Friday, May 10 5:46 PM You may see an email in your Inbox from 'ragies.gunda@uni-bamberg.de' with subject '***Blocked*** Google Apps: Incoming Mails***Blocked***'This email is SPAM.  Please DO NOT click on any of the embedded links.  Delete the email from you Inbox and Deleted Items folder.

    Updated - Wednesday, May 01 8:59 AM A recent spam from "Vincent, Bernie Cllr. [B.Vincent@bury.gov.uk]" with the subject title "HelpDesk" is currently circulating.  This is spam.
    Please delete and do not reply or click on any links.

    Updated - Monday, March 25 12:30 PM A recent spam titled "WWW daemon apache" with the subject link "1 New Message" is currently circulating.  This is spam. Please delete and do not reply or click on any links.

    show more updates

    You may see an email in your Inbox from various companies such as 'Citibank' and 'Facebook' claiming there are issues with your accounts or subjects such as "Stock" gains. In addition, there is also recent spam messages being sent from 'Delta Confirmation' with the subject "Your Receipt and Itinerary".

    These emails are SPAM.  If you received these or similar types of emails, please DO NOT click on any of the embedded links. Delete those emails from your Inbox and Deleted Items folder.

    For more information on spam do’s and don’ts and reported spam emails, please visit the Spam Alert page.

  • Java Compatibility and Updates

    Thursday, January 23 11:48 AM

    As many of you are aware, Oracle has been releasing new versions of their product (Java) frequently, especially in recent years.  This is largely due to  the fact that hackers and cyber criminals target Java creating exploits and security risks.  Unlike new releases of software applications, vendors and users like ourselves do not get access to the updated version prior to its release date by Oracle.  Due to this, vendors and administrators are not able to adequately test or predict what issues may arise once the new versions are released. 

    For more information on Java compatibility updates, please visit our Supported Applications and the Java Compatibility pages.  Please refer to these pages as we move forward.  ITS and FIS will continue to evaluate resolutions to manage the compatibility issues between versions.

Planned Downtimes View Previous Downtimes

  • Mahara (ePortfolio) Downtime

    Tuesday, July 22 4:00 AM - Tuesday, July 22 8:00 AM

    The ePortfolio system (https://eportfolio.pace.edu) will be unavailable while Mahara is being upgraded.  Enhancements include a new responsive theme, improved layout options, and the ability to embed PDFs on a page.

  • (NY – 163 William St.) Wired/Wireless Network Maintenance

    Wednesday, July 23 7:00 AM - Wednesday, July 23 8:00 AM

    The wired and wireless services for the 163 William St. location on the NY campus will be intermittent and/or unavailable while maintenance work is being performed.

  • Kronos Downtime

    Monday, July 28 12:00 AM - Wednesday, July 30 12:00 AM

    The Kronos application (https://timesheets.pace.edu) will be unavailable for time entry and manager approval during this time frame while necessary system updates are applied.
     

  • (NY) Network Maintenance

    Wednesday, July 30 7:00 AM - Wednesday, July 30 8:00 AM

    NY Campus

    The network and servers at the NY campus location will be intermittent or unavailable while a network update is performed.  As a result, DHCP and DNS may be intermittent which may temporarily prevent users from connecting to NY machines remotely.  In addition, NY users will experience intermittent services with Microsoft Lync. Email services will not be affected.
     

  • Blackboard Downtime

    Wednesday, August 20 4:00 AM - Wednesday, August 20 4:00 PM

    The Blackboard system will be unavailable during this time in order to perform annual maintenance.  This work should not result in any major changes to the user interface, but will address and correct some existing user issues as well as ensure the stability of the servers throughout the year.

System Status

Portal
MyPace Portal Website
GREEN
Self-Service Banner
Banner Self-Service for Student Registration, Grades, Employee Benefits, etc.
GREEN
Internet Native Banner
Internet Native Banner or BannerINB Used for Back office Banner operation
GREEN
BlackBoard
Blackboard Learning System
GREEN
Pace Home Page
University Website WWW.PACE.EDU
GREEN
University Email and Calendar
Microsoft Exchange E-Mail and Calendar
GREEN

Recurring Maintenance

Blackboard Learn

Mon-Fri, 6:45am - 7:30am: Daily morning maintenance may cause intermittent outages for Blackboard Learn (blackboard.pace.edu)

Sun, 4:00am - 4:30am: Weekly maintenance causing intermittent outages to Blackboard Learn (blackboard.pace.edu)

Sasserv2 and RePortal

Mon, 7:00am - 7:30am: Weekly maintenance will cause outages to sasserv2, which affects RePortal access

Hours and Contact Info

ITS Help Desk Regular Hours:
Monday -Thursday: 8:00AM - 7:00PM
Friday: 8:00AM - 6:00PM
Saturday: 12:00PM - 4:00PM

Winter, Spring & Summer Interim, and Summer Hours:
Monday-Friday: 9:00AM - 5:00PM 

Walk-In Center Regular Hours:
Monday-Friday: 9:00AM - 5:00PM 

There are two convenient locations:
New York: 1 Pace Plaza - Rm W202, Computer Resource Center
Pleasantville: Willcox Hall - 2nd Floor, Computer Resource Center


E-mail: pacehelpdesk@pace.edu
Online: help.pace.edu
Phone: (914)773-3333


To subscribe to receive e-mail notices on downtimes, outages, and news or to just read about the latest ITS News go to http://www.pace.edu/itsnews.

Sign up for Pace's Emergency Alert Notification at http://alert.pace.edu.

Internet Storm Center INFOCon

The intent of the "INFOCon" is to reflect changes in malicious traffic and the possibility of disrupted connectivity. Every host connected to the Internet is subject to some amount of traffic caused by worms and viruses. However, once a worm has been identified and the number of infected machines is no longer increasing, this traffic is not likely to cause any disruptions.

Internet Storm Center Infocon Status

Internet Traffic Report

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections. The Global Index is the overall average of the response rating from all servers queried in the Internet Traffic report. Higher Index means faster Internet.

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.