System Outages

Title (click for details)LocationIssue StartedLast Update

Network Unavailable (Wired and Wireless) [Resolved]

NY - Midtown Center Monday, February 08 10:30 AM Monday, February 08 11:36 AM
Resolved on Thursday, February 11 1:14 PM All remaining network issues on the Midtown campus have been resolved and network services are operating normally.  Thank you for your patience and cooperation.
Update from Monday, February 08 4:26 PM Most of the equipment has been brought back online and steps have been taken to reconnect affected users to the network.  Technicians will continue to resolve remaining equipment issues.  Thank you for your patience and cooperation.
Update from Monday, February 08 11:30 AM Initial assessment of the issue has verified that the wired and wireless services remain affected.  Resolution may require new hardware from another campus.
There are currently network issues at the Midtown campus in NY.  Our technicians are aware and looking into the issue.  Please check back for updates.  Thank you for your patience and cooperation.

Scheduled Maintenance

Title (click for details)LocationStart Date/TimeEnd Date/Time

Administrative Cisco Phone Maintenance

Various Locations Wednesday, February 10 10:00 AM Wednesday, February 10 2:00 PM
All Cisco phones will be briefly unavailable during this maintenance period.  The downtime on each phone will be minimal (approximately 3-5 minutes) during this period. Individual users on Pleasantville and Briarcliff campuses are affected along with phones at the below locations:
  • 182 Broadway
  • 33 Beekman
  • Alumni Hall 

APXP Database and UC4PROD Maintenance

Wednesday, February 10 1:00 PM Wednesday, February 10 3:00 PM
APXP Oracle database and UC4PROD Appworx instance will not be available as we apply Oracle Security Patches to the database.

Server Maintenance

Thursday, February 11 10:00 PM Friday, February 12 12:00 AM
There will be outages on all University-wide systems as we apply critical system patches.  The downtime on each server will be minimal (15 minutes) during this period.  Some key systems affected will be Exchange E-mail and Calendar, Listserv, Portal, Web File storage and personal web pages.  (Those using applications on Appserv will also be affected during this time.)Special Notes:Blackboard (https://blackboard.pace.edu) and Banner will not be affected by this maintenance.

Banner Maintenance

Sunday, February 14 4:00 AM Sunday, February 14 10:00 AM
The Banner Production Database (Banner INB and Banner Self-Service) and all related Third Party Products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.) will be unavailable while we perform Oracle Database and Weblogic server  security updates.

Recurring Maintenance

Blackboard Learn - Daily Morning Maintenance

Monday-Friday, 5:00 AM - 6:00 AM

Blackboard Learn - Weekly Maintenance

Sunday, 4:00 AM - 4:30 AM

SASSERVPROD and RePortal - Weekly maintenance

Monday, 7:00 AM

General IT Maintenance Window

Sunday, 4:00 AM - 10:00 AM

Windows Updates - Desktops/Laptops
Computers that are on will receive updates; Reboot required

Second Tuesday of each month