Current Issues View Previous Issues

  • (Westchester Campuses) Cable Issues: HD Service

    Westchester Campuses

    Monday, October 27 12:17 PM

    Resolved - Tuesday, October 28 9:07 AM The issue has been resolved.  Thank you for your patience and cooperation.

    We are currently experiencing issues with the HD services on the Westchester campuses.  We are working with our cable provider to resolve the issue. Please check back for updates.  Thank you for your patience and cooperation.

  • Power Issue in Briarcliff

    Briarcliff

    Thursday, October 23 1:18 PM

    Resolved - Monday, October 27 1:14 PM The power issue on the BRC campus affecting the University Data Center has been resolved.  Thank you for your patience and cooperation.

    Due to a power issue on the Briarcliff campus affecting the University Data Center, a small number of systems were temporarily taken offline, resulting in an outage of approximately 30 minutes between 12:00PM-1:00PM.  Systems were brought back online as soon as full power was restored.  All systems are back up and running and we continue to monitor the power.  Thank you for your patience and cooperation.

     

  • Banner System Access Issue

    Monday, October 13 4:54 PM

    Resolved - Monday, October 27 12:16 PM This issue has been resolved.  Thank you for your patience and cooperation.

    Updated - Tuesday, October 14 9:56 AM The issue is currently stable and access to systems have been restored.  We have isolated the cause and are working on a resolution.  We continue to monitor the systems. Please check back for further updates. Thank you for your patience and cooperation.

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    We are experiencing intermittent outages with various Pace systems such as Banner INB and Banner Self Service and other online forms (i.e. Admission's form and Tuition and Housing Deposit form). We are troubleshooting the issue. Please check back for updates. Thank you for your patience and cooperation.

Planned Downtimes View Previous Downtimes

  • Network Maintenance

    Sunday, November 02 4:00 AM - Sunday, November 02 11:00 AM

    There will be upgrades made to our network system which will affect all internet traffic and Pace systems such as Email, Portal, Banner (INB & SSB), and Blackboard.  Note: Internet access will remain available for the NY Campus.

    Note: Rescheduled date from Sunday, October 26th.

System Status

Portal
MyPace Portal Website
GREEN
Self-Service Banner
Banner Self-Service for Student Registration, Grades, Employee Benefits, etc.
GREEN
Internet Native Banner
Internet Native Banner or BannerINB Used for Back office Banner operation
GREEN
BlackBoard
Blackboard Learning System
GREEN
Pace Home Page
University Website WWW.PACE.EDU
GREEN
University Email and Calendar
Microsoft Exchange E-Mail and Calendar
GREEN

Recurring Maintenance

Blackboard Learn

Mon-Fri, 6:30am - 7:30am: Daily morning maintenance may cause intermittent outages for Blackboard Learn (blackboard.pace.edu)

Sun, 4:00am - 4:30am: Weekly maintenance causing intermittent outages to Blackboard Learn (blackboard.pace.edu)

Sasserv2 and RePortal

Mon, 7:00am - 7:30am: Weekly maintenance will cause outages to sasserv2, which affects RePortal access

Hours and Contact Info

ITS Help Desk Regular Hours:
Monday -Thursday: 8:00AM - 7:00PM
Friday: 8:00AM - 6:00PM
Saturday: 12:00PM - 4:00PM

Winter, Spring & Summer Interim, and Summer Hours:
Monday-Friday: 9:00AM - 5:00PM

E-mail: pacehelpdesk@pace.edu
Online: help.pace.edu
Phone: (914)773-3333


View reported SPAM emails.

View Java compatibility notices.

To subscribe to e-mail notices on downtimes, outages, and ITS news go to http://www.pace.edu/itsnews.

Sign up for Pace's Emergency Alert Notification at http://alert.pace.edu.


Walk-In Center Regular Hours:
Monday-Friday: 9:00AM - 5:00PM 

There are two convenient locations:
-New York Computer Resource Center:
 1 Pace Plaza - Rm W202
-Pleasantville Computer Resource Center:
 Willcox Hall - 2nd Floor



Internet Storm Center INFOCon

The intent of the "INFOCon" is to reflect changes in malicious traffic and the possibility of disrupted connectivity. Every host connected to the Internet is subject to some amount of traffic caused by worms and viruses. However, once a worm has been identified and the number of infected machines is no longer increasing, this traffic is not likely to cause any disruptions.

Internet Storm Center Infocon Status

Internet Traffic Report

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections. The Global Index is the overall average of the response rating from all servers queried in the Internet Traffic report. Higher Index means faster Internet.

The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.