System Outages

There are currently no system outages.

Scheduled Maintenance

Title (click for details)LocationStart Date/TimeEnd Date/Time

Telephone System Server Updates

Friday, December 14 8:00 PM Sunday, December 16 11:59 PM

WHAT IS HAPPENING: Telephone System Server Updates: Friday, 12/14, Saturday, 12/15, and Sunday, 12/16: (8:00PM - 11:59PM) - We will be applying  server patches to the phone system applications.  During this time, there will be a minimal (3 minutes or less) interruption in phone service affecting each of the campuisses at separate times.

WHY IS THIS OCCURRING: Applying  server patches to the  phone system applications.

SERVICES AFFECTED:  Phone System Applications (Phones, Voicemail, Contact Center and other applications).

Banner Maintenance

Sunday, December 16 4:00 AM Sunday, December 16 10:00 AM

WHAT IS HAPPENING: The Banner Production Database will be unavailable while we perform Banner 9 SSB Database upgrade.

WHY IS THIS OCCURRING:  This work is necessary to perform Banner 9 SSB Database upgrade.

SERVICES AFFECTED: Banner Production Database (Banner INB and Banner Self-Service) and all related third party products (such as MyPace Portal, TouchNet, Appworx, PayPal, E-Procurement, etc.)

ePortfolio (Mahara) Maintenance

Monday, December 17 8:00 PM Monday, December 17 10:00 PM

WHAT IS HAPPENING: The ePortfolio system (https://eportfolio.pace.edu) will be unavailable during this time while the vendor applies an update to the system.

WHY IS THIS OCCURRING:  Vendor is applying a minor update to the ePortfolio system.

SERVICES AFFECTED: ePortfolio system (https://eportfolio.pace.edu)

BLACKBOARD UNAVAILABLE END OF DECEMBER

Thursday, December 27 12:01 AM Sunday, December 30 6:00 PM

WHAT IS HAPPENING: Blackboard Learn (https://blackboard.pace.edu) will be upgrading from a hosted environment to a modern Software-as-a-Service (SaaS) cloud-computing environment.  During this time, Blackboard will not be available.  Please make note of this downtime period and plan your work accordingly.

Note: Advanced planning is especially important because the downtime will occur a few days after the end of the Fall semester (December 21st), and just prior to the beginning of the January Intersession (January 2nd). We recommend that faculty and students do their best to submit necessary work before the scheduled migration begins, or they will need to wait until after the migration has been completed. In addition, any instructors teaching during the January intersession should consider this maintenance timeframe as they prepare for their courses.

WHY IS THIS OCCURRING:  Migrating Blackboard Learn to a Software-as-a-Service (SaaS) environment will allow for future system updates, fixes and improvements to be performed quickly and seamlessly, with zero downtime.  Pace University, along with our peer institutions is moving to a new continuous delivery model for Blackboard which avoids future planned outages for upgrades, and provides timely access to the most current versions of the Blackboard applications. This period for the upgrade has been selected as it is historically the period with the least usage throughout the calendar year. We recognize this will be inconvenient for some users and would like to apologize in advance. Our expectations are that this will avoid disruptions during future upgrades.

SERVICES AFFECTED: Blackboard Learn (https://blackboard.pace.edu)

Recurring Maintenance

Blackboard Learn - Weekly Maintenance

Friday, 2:00 AM - 6:00 AM

SASSERVPROD and RePortal - Weekly maintenance

Monday, 7:00 AM