Banner and MyPace Portal Upgrade: Friday, 10/26 (5:00PM) – Monday 10/29 (8:00AM)

Location Start End Planned
-none- Friday, October 26 5:00 PM Monday, October 29 8:00 AM Yes

WHAT IS HAPPENING: The Banner Production Database and MyPace Portal, as well as any system that is integrated with Banner, will be unavailable due to a necessary upgrade to the Banner System.

WHY IS THIS OCCURRING: Effective 12/31/18, Internet Native Banner (INB) is reaching its end of life and Banner 9 will be the new supported version.   

SERVICES AFFECTED: All services that directly read or write to the Banner System will not be available during this outage including:• Student Services that are accessed through the MyPace portal including viewing of grades, requesting a transcript, making a payment or viewing/updating of class schedule.• Faculty and Staff ability to view your leave balance, payroll information, student registration, Banner INB and employee self-service.

Note: Banner (INB & SSB), Degree Works, R25 Event Scheduling, and MyPace Portal (portal.pace.edu) will be unavailable for the duration of this outage.

SERVICES NOT AFFECTED: The following services will not be impacted due to the fact that they do not directly interact with Banner.  Services include:• Email• Pace Website• Web HelpDesk (help.pace.edu)• Blackboard eLearning System• Blackboard Transaction System (1Card System)• Listservs (lists.pace.edu)• Kronos (Timesheets)• Chrome River (Online Travel & Expense)• OnTrack (formerly Starfish)• People Admin• ePortfolio• Off-Campus Access to Library Databases• Simbridge, Titanium Schedule, Innopac, SharePoint 2010